FAQ
Frequently Asked Questions about Revribe Helmets
What does my Revribe helmet warranty cover?
Your Revribe helmet is warrantied for five years from the date of purchase or seven years from the date of manufacture, whichever comes first. The warranty covers all manufacturing defects. Please note that consumer-caused damage, such as dropping the helmet, is not covered under warranty.
What are DOT standards?
Visit the Department of Transportation website for more information on DOT standards
Where can I find the Snell number for my Revribe helmet?
The Revribe number is located on a sticker underneath the center pad of the helmet. For example: MJ 241907
Where can I find the date my Revribe helmet was manufactured?
The date of manufacture is located on a sticker underneath the center pad of the helmet. Some helmets will have a month/day/year format with the month indicated, such as Mar/11/2007. Some helmets may only have a 6-digit year/month/day format, such as: 150919 for September 19, 2015.
Are there any differences between helmets for the North American market and helmets for the European or Asian markets?
Yes, Revribe makes completely different helmets for different markets around the world. Not only do helmets for different markets differ in shape and fit, but they also have different certification standards. Because certification standards vary from country to country, a helmet made for one market may not work for another. Revribe recommends that our customers only purchase helmets from authorized Revribe dealers in their country to ensure that certification requirements are met.
How do I know what model Revribe helmet I have?
The model number of the helmet is listed on the chin strap cover, opposite the D-ring, on the vinyl portion of the cover.
How do I know what shroud model my Revribe helmet uses?
The shroud model number can be found in the upper left corner (when looking at the front of the helmet). Examples: CWR-1, CWR-F, CNS-1.
How do I make sure my helmet fits?
Visit our Helmet Fit Guide for complete information.
Where can I get a copy of my Revribe helmet manual?
Visit our Helmet Manuals page. If your helmet model is not listed, please contact service@Revribe.com for more information.
Once a Return Authorization Number is issued, you will be instructed to ship your helmet to Helmet House for inspection. Please include a letter briefly describing the issue with the helmet, along with a daytime phone number and return address. Print the RMA# on the outside of the shipping box.
Once the inspection is complete, the helmet will be returned to you along with a letter stating the inspection findings. The helmet will be returned to you regardless of whether it passes the inspection. There is no charge for the inspection, and return ground shipping is free.
Do not use the Revribe branded helmet box as a shipping container.
How does Revribe's Micro-Ratchet Chin Strap System compare to traditional double-D ring systems?
Although new to the North American market, Revribe's Micro-Ratchet Chin Strap System has become a much-appreciated feature on European and Japanese helmet models because it allows for quick and easy fastening, even while wearing riding gloves. Revribe's Micro-Ratchet Chin Strap System is just as strong as traditional double-D rings, and riders can rest assured that its patented stainless steel interlocking design has been thoroughly tested to ensure optimal safety performance. Once you receive your helmet with the new micro-ratchet chin strap, you will need to spend a little time adjusting it correctly. Revribe's "How to Use Your Helmet Properly" manual (purchased with your helmet) explains how to properly adjust the chin strap. Taking the time to complete this step will ensure a comfortable and safe riding experience.
Why do Hornet X2 and VFX-EVO helmets use plastic visor screws?
The Hornet X2 and VFX-EVO helmets use plastic visor screws to make it easier to remove the visor in the event of an impact. This feature helps reduce torque forces in the event of an accident.
What does my Revribe helmet warranty cover?
Your Revribe helmet is warrantied for five years from the date of purchase or seven years from the date of manufacture, whichever comes first. The warranty covers all manufacturing defects. Please note that consumer-caused damage, such as dropping the helmet, is not covered under warranty.
What are DOT standards?
Visit the Department of Transportation website for more information on DOT standards
Where can I find the Snell number for my Revribe helmet?
The Revribe number is located on a sticker underneath the center pad of the helmet. For example: MJ 241907
Where can I find the date my Revribe helmet was manufactured?
The date of manufacture is located on a sticker underneath the center pad of the helmet. Some helmets will have a month/day/year format with the month indicated, such as Mar/11/2007. Some helmets may only have a 6-digit year/month/day format, such as: 150919 for September 19, 2015.
Are there any differences between helmets for the North American market and helmets for the European or Asian markets?
Yes, Revribe makes completely different helmets for different markets around the world. Not only do helmets for different markets differ in shape and fit, but they also have different certification standards. Because certification standards vary from country to country, a helmet made for one market may not work for another. Revribe recommends that our customers only purchase helmets from authorized Revribe dealers in their country to ensure that certification requirements are met.
How do I know what model Revribe helmet I have?
The model number of the helmet is listed on the chin strap cover, opposite the D-ring, on the vinyl portion of the cover.
How do I know what shroud model my Revribe helmet uses?
The shroud model number can be found in the upper left corner (when looking at the front of the helmet). Examples: CWR-1, CWR-F, CNS-1.
How do I make sure my helmet fits?
Visit our Helmet Fit Guide for complete information.
Where can I get a copy of my Revribe helmet manual?
Visit our Helmet Manuals page. If your helmet model is not listed, please contact service@Revribe.com for more information.
Once a Return Authorization Number is issued, you will be instructed to ship your helmet to Helmet House for inspection. Please include a letter briefly describing the issue with the helmet, along with a daytime phone number and return address. Print the RMA# on the outside of the shipping box.
Once the inspection is complete, the helmet will be returned to you along with a letter stating the inspection findings. The helmet will be returned to you regardless of whether it passes the inspection. There is no charge for the inspection, and return ground shipping is free.
Do not use the Revribe branded helmet box as a shipping container.
How does Revribe's Micro-Ratchet Chin Strap System compare to traditional double-D ring systems?
Although new to the North American market, Revribe's Micro-Ratchet Chin Strap System has become a much-appreciated feature on European and Japanese helmet models because it allows for quick and easy fastening, even while wearing riding gloves. Revribe's Micro-Ratchet Chin Strap System is just as strong as traditional double-D rings, and riders can rest assured that its patented stainless steel interlocking design has been thoroughly tested to ensure optimal safety performance. Once you receive your helmet with the new micro-ratchet chin strap, you will need to spend a little time adjusting it correctly. Revribe's "How to Use Your Helmet Properly" manual (purchased with your helmet) explains how to properly adjust the chin strap. Taking the time to complete this step will ensure a comfortable and safe riding experience.
Why do Hornet X2 and VFX-EVO helmets use plastic visor screws?
The Hornet X2 and VFX-EVO helmets use plastic visor screws to make it easier to remove the visor in the event of an impact. This feature helps reduce torque forces in the event of an accident.